Recently, the provincial-level service industry standardization pilot project undertaken by the Yixin Elderly Care Center in Beihu District, Chenzhou City has passed the evaluation and acceptance of experts from the Hunan Provincial Market Supervision Bureau, which marks the city’s elderly care services have entered a new era of high-quality development of standardized management .

      In accordance with the "Service Industry Standardization Pilot Implementation Rules" and the requirements of relevant national standards, experts from the evaluation team of the Provincial Bureau evaluated the pilot projects by listening to reports, consulting materials, and viewing the site. The expert group unanimously agreed that the pilot unit had completed the tasks specified in the tasks, with a comprehensive score of 90.5, and agreed that the project passed the evaluation and acceptance.

      The Yixin Elderly Care Center in Beihu District, Chenzhou City is an elderly care service-type organization that focuses on providing long-term care services for the semi-disabled, disabled and demented elderly. Since the official launch of the pilot work in August 2018, the leaders of the center have attached great importance to it, promoted vigorously, based on demand, and built a standard system that meets the needs of social elderly care services, providing strong support for nursing and rehabilitation services for the elderly. The center promotes the normalization of internal inspections and evaluations through publicity, assessment and incentives, and daily supervision to ensure the effective implementation of standards, which further improves the center’s elderly care service quality and management level, and improves the sense of acquisition, happiness and security of the elderly. In order to use standardized methods to promote the healthy and orderly development of nursing and rehabilitation services for the elderly.

      While affirming the achievements of the Beihu District Yixin Elderly Care and Care Center, experts from the evaluation team of the Provincial Bureau also put forward requirements for the center: to further strengthen and play the important role of standardization in the elderly care service industry, and form a long-term operating mechanism; It is necessary to further refine and improve the standard system and give play to its role in promoting the development of the center's operations; to further strengthen the supervision and inspection of standard implementation to achieve continuous improvement; to further summarize and promote the achievements of standardization innovation, actively participate in standardization activities at all levels, and strive to build The elderly care and rehabilitation service brand provides a standardized model for the elderly care services in the province and makes new contributions to the healthy development of the elderly care service industry.

[Source: Chenzhou Municipal Supervision Bureau]