Policy | nursing service quality in 2020, from the three aspects
Author:Xiao bo Time:2020-04-17 Reader:1599

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Recently, Guangdong Provincial Civil Affairs Department, Department of Housing and Urban-Rural Development, Health Commission, Market Supervision administration, fire and rescue General Team jointly issued the implementation Plan of the 2020 Provincial Nursing home Service Quality Construction Special Action (referred to as the Implementation Plan).




According to the Implementation plan, by the end of 2020, the safety risks identified by pension institutions will be rectified, the improvement of facilities for providing services for the particularly poor (nursing homes) will show results, and the care capacity of county-level facilities for providing services will be significantly improved; The national standards for the operation and management of old-age care institutions have been implemented, the number of old-age care institutions that meet the Basic Standards for the Service Quality of Old-age care Institutions and the number of old-age care institutions rated as stars has increased significantly, and the establishment of a long-term mechanism for the high-quality development of old-age care institutions has been accelerated.




We will accelerate the standardization of elderly care services


We will vigorously carry out personnel training for elderly care services




The Implementation Plan is clear to accelerate the standardization of elderly care services, give full play to the role of the Provincial Standardization committee of elderly care services, support the establishment of organizations for the standardization of elderly care services at all levels, establish and improve the standard system of elderly care services, and promote the all-round improvement of the service quality of elderly care homes in Guangdong. The star rating of pension institutions should be carried out in depth. All pension institutions should carry out standardization construction and star institution creation activities in accordance with national standards, so as to strive for a large increase in the number of star-rated pension institutions, and to promote the quality construction of pension institutions in the province.




The Implementation Plan proposes to strengthen the integration mechanism of medical and elderly care. Health departments at all levels should support old-age care institutions to carry out medical services, medical institutions to carry out old-age care services, and improve the health and elderly care service network in accordance with the principle of "proximity and mutual benefit". By the end of 2020, all localities should establish cooperation mechanisms between elderly care institutions and medical institutions, such as appointment booking and two-way referral. We will vigorously promote the training of elderly care workers and improve the training system at the provincial, municipal, county and institutional levels. We will vigorously carry out the training of elderly care personnel, organize provincial training courses on elderly care services, and strengthen pre-service and regular training for principals, managers and nurses of elderly care institutions. With the help of the "Southern Guangdong Homemakers" elderly care service training project, expand the scale of training for elderly care workers and elderly care managers, and ensure the completion of the annual training plan.




The Implementation Plan also proposes that civil affairs departments at all levels should take the lead in formulating a comprehensive supervision system for elderly care services, cooperate with relevant departments to carry out the supervision work of "double random inspection and one open inspection" for elderly care institutions, enrich and improve the list of random random inspection items according to their responsibilities, and improve the effectiveness of supervision. The prevention and disposal of illegal fund-raising in pension institutions should be combined with the investigation and rectification of risks and hidden dangers in special actions, and be included in the scope of daily supervision of pension institutions. We will establish a three-in-one risk prevention and control system featuring government supervision and management, corporate responsibility, and risk prevention and control by insurance institutions. We will promote comprehensive insurance coverage for pension institutions, including liability insurance for elderly residents, accident insurance for resident elderly residents, and group accident insurance for employees, so as to continuously expand the coverage of insurance coverage for pension institutions.




We will launch a three-year campaign to upgrade facilities for providing services to people in extreme poverty (nursing homes for the elderly)


And pension institutions fire safety standards project




According to the Implementation plan, we will strengthen the upgrading and upgrading of service facilities (nursing homes) for people in extreme poverty. The civil affairs departments of all cities and counties should earnestly carry out thorough investigations to fully grasp the conditions, equipment configuration, support capacity, operation status, service level and other conditions of the facilities for support and service within their jurisdiction, as well as the basic conditions such as the number of extremely poor people in the region, living conditions, disability status and the demand for centralized support and service. Region are formulated on the basis of the strands personnel support services (like) upgrade the action plan for three years, to determine the region to upgrade, target tasks, implementation steps, the main responsibility of the funds safeguard, the inspection acceptance, county (district) to formulate specific detailed action plan, promote the implementation of annual points stage. By the end of 2020, we will ensure that the safety risks identified in the facilities for providing services to people in extreme poverty (nursing homes for the elderly) are in place, and gradually improve the network information construction to lay a solid foundation for the realization of 5G smart elderly care. To increase financial input, introducing the reconstruction and social public, private, focus on improving the capacity of existing support services at the county level of care, add the disability service life care unit and medical care, rehabilitation services such as medical care unit, type of care beds accounted for no less than 50%, and with professional care personnel, Priority should be given to the centralized care needs of disabled and some disabled people in the county.




"Implementation plan" clearly, the implementation of pension institutions fire safety standards project. City and county civil administration branch points cities and counties in grade two, by the end of may the organization endowment institutions within its jurisdiction to carry out fire control safety inspection and entrust the third party fire technical service institutions to carry out the assessment, comprehensive pension institutions within their respective jurisdictions to ascertain status of fire safety in private pension institutions, in particular, by the end of June to establish pension agency fire safety issues list and responsibility list, item by item, schedule, clear responsibility, Regular account reconciliation and write-off according to the single, centralized fire safety standardized management construction. Departments of housing, urban and rural construction and fire and rescue at all levels shall actively cooperate and provide technical support. For those who do not meet the national fire control technical standards for construction projects and the requirements for fire control safety management, they shall conscientiously implement the transformation according to the fire control safety situation, the national fire control safety laws and regulations and the fire control technical standards for construction projects, and apply for fire control design examination, acceptance and filing according to the policies.




We will resolutely win the battle against the epidemic


Continue to investigate and rectify all kinds of risks and hidden dangers




"Implementation plan" requirement, the civil affairs, health departments at various levels shall, in accordance with the deployment requirements of the central, provincial, strictly implement the responsibilities for civil affairs, health department supervisor and pension agency main body responsibility, strengthen leadership and organization, strengthen the screening, close monitoring, strengthening inspection and fine measures, resolutely prevent the outbreak of the province endowment institutions, COVID - 19 epidemic prevention and control war victory, We will establish and improve emergency plans for elderly care institutions to improve their ability to deal with major public health emergencies.




"Implementation plan" requires continuous investigation and rectification of all kinds of risks and hidden dangers. Local civil affairs departments controlled national standards, organized to screen again, all endowment institutions under perfect fire protection, food safety regulation, such as illegal fund-raising mechanism, establish a risk control working parameter, the clear improvement task content, rectification responsible, finish time, take effective measures, the endowment institutions will screen out hidden trouble of security risk regulation in place. All localities should jointly carry out or organize a third party to conduct evaluation and acceptance, and timely confirm and announce the standards of old-age care institutions, so as to achieve a large increase in the number of old-age care institutions that meet the basic Standards for service Quality of Old-age care Institutions.