With the rapid development of China's Internet, big data, artificial intelligence and other information technologies, intelligent services have profoundly changed our way of life. However, many elderly people can't surf the Internet and use smart phones. They have encountered some "problems" in their daily life such as travel, medical treatment and consumption. The general office of the State Council recently issued the implementation plan on effectively solving the difficulties of the elderly in using intelligent technology. The state took the initiative to see how to solve these "problems":

Emergency response status——

"Health Code" shall not be used as the only certificate of access!

For the situation where the "Health Code" needs to be verified, the information related to epidemic prevention and control is automatically integrated into the "Health Code" through technical means, the operation is simplified to be suitable for the elderly, the agency inspection and other services are optimized, and the national exchange and mutual recognition of the "Health Code" is continued to facilitate the cross provincial passage of the elderly.

All localities shall not use the "Health Code" as the only certificate for personnel to pass. For the elderly and other groups, alternative measures can be taken, such as registering with valid ID cards, passing with paper certificates, and showing "communication travel card" as auxiliary travel certificates.

Qualified areas and places should set up "no health code channel" for the elderly who do not use smart phones, and do a good job in service guidance and health verification.

On the premise of fully ensuring the security of personal information, promote the correlation between "Health Code" and ID card, social security card, elderly card and citizen card, and gradually realize the access of "swiping card" or "swiping face".

Ensure the basic service needs of the elderly at home!

Under the normalized epidemic prevention and control, in order to effectively solve the difficulties of the elderly who cannot use intelligent technology to obtain online services, organize, guide and facilitate urban and rural community organizations, institutions and various social forces to enter communities and families, build and transform a number of community convenient consumption service centers, elderly service stations and other facilities, so as to provide services for the elderly at home, especially the elderly, empty nests, disabled Left behind and other key groups provide services such as purchasing daily necessities, catering takeout, housekeeping appointment, collection and payment, registered drug collection, door-to-door visit and spiritual comfort to meet basic living needs.

Provide online and offline emergency rescue and support services!

If necessary intelligent management and service measures need to be taken in the disposal of emergencies such as natural disasters, accident disasters, public health events and social security events, the needs of the elderly shall be comprehensively considered in the emergency plan, and emergency risk reminders, emergency shelters, one click emergency rescue, transfer and resettlement of affected people shall be provided The distribution and distribution of disaster relief materials and other online and offline emergency rescue and support services effectively solve the difficulties encountered by the elderly in the state of emergency disposal.

Source: China government website