Xi'an City launches pilot program for smart nursing home construction

To enhance the application level of intelligent technology in our city's elderly care institutions, optimize the quality and efficiency of elderly care services, we plan to carry out pilot projects for the construction of smart nursing homes. Based on the actual situation of this city, this plan is formulated.

1、 Overall requirements

Within 2025, it is planned to carry out pilot construction of intelligent elderly care institutions. In the later stage, based on pilot experience, digital development, and increasing demand for elderly care, we will continuously expand the content and quantity of smart nursing home construction. Based on the pilot situation, gradually adjust the construction scope.

2、 Construction principles

Adhere to the principle of putting people first and adapting equipment appropriately. Adhere to the combination of traditional services and intelligent innovation, and provide real-time, efficient, and intelligent elderly care services for the elderly. Considering cost-effectiveness, linking existing equipment, purchasing and configuring necessary terminal devices, and connecting smart accommodation, care, food and other equipment. Closely catering to the needs and characteristics of the elderly, convenient for their use, and effectively eliminating the digital divide.

Comprehensive network coverage and comprehensive application scenarios. Encourage the deployment of 5G networks, with network communication covering residential, medical, catering, activity spaces, rest areas, and workplaces, promoting the full process and full time implementation of smart check-in, smart catering, smart care, smart security, smart operation, and other multi scenario applications.

Pay attention to privacy protection and standardize data sharing. Pay attention to data security, strengthen identity authentication, authorization management, and security protection throughout the entire process of data collection, storage, processing, and use, prevent information leakage and illegal acquisition, and protect the personal information and privacy of the elderly. Standardize data standards, connect data interfaces between elderly care institutions and urban information systems, upload data to the Xi'an Elderly Care Service Information Platform as needed, and accept data and video supervision according to permissions.

3、 Construction content

Through the construction of smart nursing homes, smart elderly care products and information management systems are integrated and applied in nursing homes to improve operational efficiency and service quality. The main construction contents include:

（1） Smart check-in management

Relying on IoT sensing devices and information systems, carry out identity verification and electronic registration for entering and exiting the hospital; Combining equipment such as health monitoring all-in-one machines to conduct admission assessments and establish records, and providing continuous health record management; Support automatic settlement of hospitalization and discharge expenses; Implement functions such as family appointment visits and video communication.

（2） Smart Catering Management

By relying on mobile devices, touch screens, call devices, etc., we provide intelligent catering services for the elderly. Realize intelligent dish, recipe, and dietary nutrition matching. Encourage and support elderly people and their families to choose meals through set meals and other methods, and then classify and unify meals. Encourage elderly care institutions to use intelligent food safety devices and integrate relevant data into the city, district, and county (development zone) regulatory platforms to share health information of catering service personnel, promote electronic food sample retention, and achieve real-time monitoring, intelligent analysis, and data traceability of food processing and sample retention.

（3） Smart Life Care

With the help of intelligent care devices and information platforms, we provide daily living, cleaning and hygiene, position transfer, intelligent care and other services for the elderly. Install emergency call alarms and fall prevention devices in elderly rooms, and use vital sign detection devices such as smart mattresses, sign detection, and sleep monitoring to promptly detect and warn of abnormal situations in the elderly. Based on health monitoring equipment and elderly health record information, regular disease assessments and related risk factor analyses are conducted to develop comprehensive care plans for the elderly. Select intelligent rehabilitation aids to guide the elderly in using them, and provide professional services such as limb movement, visual and auditory rehabilitation, and speech rehabilitation for the elderly. By utilizing television, touch screens, and other technologies, intelligent interactive services such as video and audio, as well as cultural and entertainment services such as reading and chess games, can be provided to the elderly, enabling them to conveniently access intelligent companionship.

（4） Smart Security Protection

According to the safety requirements of elderly care institutions, IoT monitoring devices and information systems are configured to achieve safety monitoring and automatic warning. Elderly care institutions should install intelligent video surveillance in key areas such as entrances and exits, reception halls, duty rooms, corridors, canteens, etc; Equipped with smoke detectors, gas alarms, and optional monitoring devices such as smart flooring and water immersion, the intelligent elderly care service complex can implement fire monitoring and 24-hour automatic alarm and handling of dangerous situations such as water leakage, electric leakage, and gas leakage.

（5） Smart management and operation

The daily management of institutions includes information management such as personnel, materials, archives, service plans, work execution plans, statistical reports, as well as information on elderly people, nursing staff services, and institutional operations. Connect the relevant information data of elderly care institutions with the Xi'an Elderly Care Service Information Platform.

The service process supports the use of electronic dispatching, work reminders, and execution signatures, establishes a database, and adopts technical means such as data backup and fault recovery to ensure the integrity, accuracy, and security of data in the institution's service operation process.

4、 Implementation steps

（1） Mobilization and deployment phase (before the end of March 2025)

Issuing a pilot notice for the construction of smart nursing homes, clarifying the requirements for application, construction, and acceptance work. Develop specific implementation plans for elderly care institutions, make specific arrangements for the construction of smart nursing homes, and determine the first batch of construction units to report to the Municipal Civil Affairs Bureau.

（2） Demonstration construction phase (April October 2025)

Complete the first batch of pilot construction of smart nursing homes and form a scalable pilot demonstration experience. The civil affairs departments of relevant districts and counties (development zones) should strengthen work guarantee and supervision implementation for promoting the construction of smart nursing homes.

（3） Acceptance evaluation phase (November December 2025)

The Municipal Civil Affairs Bureau formulates and improves work standards, organizes and implements evaluation and acceptance, mainly assesses the construction and application effects, and focuses on evaluating indicators such as equipment availability, equipment application, data reliability, operational convenience, and user satisfaction. The civil affairs departments of relevant districts and counties (development zones) should strengthen work organization and coordination to ensure security.

5、 Guarantee measures

（1） Organizational support

The Municipal Civil Affairs Bureau clarifies the requirements for application, construction, and acceptance work, organizes work deployment, standard specification revision, acceptance evaluation, and improves policy measures. The Municipal Science and Technology Bureau makes full use of Internet technology, integrates elderly care resources, helps elderly care institutions maintain smart elderly care platforms and solve technical problems, actively promotes the practical application of relevant scientific and technological achievements in smart elderly care homes, and provides expert support for the evaluation of smart elderly care homes. The Municipal Data Bureau provides technical architecture and guidance to strengthen technical support for the interaction between Xi'an elderly care service information platform and smart nursing home data, conduct data analysis for the construction of smart nursing homes, and provide expert support for the evaluation of smart nursing homes. The civil affairs departments of relevant districts and counties (development zones) should attach great importance to the construction of smart nursing homes as an important lever for the digital transformation of elderly care services; To include this in the annual key work, establish a regular reporting mechanism, and jointly promote the implementation of the pilot program.

（2） Financial support

1. Subsidy recipients. A registered and filed elderly care institution in this city. Apply for construction and implement it in accordance with the requirements of this plan and the evaluation and acceptance of smart nursing homes. The municipal level will provide subsidies to the elderly care institutions (hereinafter referred to as "project subjects") that have passed the experience acceptance based on their merits.

2. Subsidy declaration. After the project subject passes the review and acceptance, it can submit a funding support application to the civil affairs department of the county (development zone), and also submit the following materials:

(1) Self evaluation report on the construction of smart nursing homes;

(2) Construction investment list;

(3) Construction investment formal invoice.

After approval, the civil affairs department of the district (development zone) shall apply for municipal level support funds from the Municipal Civil Affairs Bureau.

3. Subsidy funds. The subsidy amount shall not exceed 50% of the total investment of the project, and the city level shall provide a maximum one-time subsidy of 500000 yuan. The subsidy funds are disbursed from the municipal welfare lottery public welfare fund and disbursed to the project subject by the municipal government.

4. Use of funds. The subsidy funds should be used for specific purposes and can be used to subsidize various expenses incurred in project construction, network environment deployment, IoT facilities and equipment configuration, software development, and procurement procedures for operation and maintenance services.

6、 Job requirements

（1） Thought is highly valued. The construction of smart nursing homes is an important component of the digital transformation of the elderly care service field in this city. Relevant districts and counties (development zones) should combine regional conditions and the development level of elderly care institutions to build smart nursing homes, so that intelligent management can better serve the elderly, optimize elderly care service resources, and expand the connotation of elderly care services.

（2） Strengthen organizational coordination. The subsidy work for the construction of smart nursing homes is organized and implemented by the civil affairs departments of districts and counties (development zones). Elderly care institutions should be actively guided to receive guidance in the process of formulating construction plans and implementation plans, clarify job responsibilities, time nodes, and responsible persons, and make every effort to promote project completion.

（3） Implement the main responsibility. Elderly care institutions should fully integrate the requirements of the city's smart nursing home construction and their own development goals, optimize construction plans, improve service levels, and enhance the efficiency of fund utilization; We need to strengthen training on intelligent management and the use of intelligent elderly care facilities and equipment for nursing staff, improve the application ability of management and service personnel in intelligent elderly care scenarios and equipment, and effectively enhance their own level of intelligent construction and management services.

（4） Strict fund management. Strict supervision will be implemented throughout the entire process, including fund declaration, review, and disbursement. Project entities engaged in fraudulent activities will be strictly dealt with, and those with serious circumstances will be held legally responsible; Carry out performance monitoring and evaluation, and the Municipal Finance Bureau and the Municipal Civil Affairs Bureau should carry out fund performance evaluation to supervise the efficient use of funds for the intelligent construction of project entities.

（5） Strengthen project supervision. The relevant departments of districts and counties (development zones) should strengthen guidance, supervision, and process management of project implementation. For completed elderly care institutions, a review or inspection system should be established to improve the efficiency of intelligent software and hardware usage. The relevant departments at the municipal level will conduct irregular spot checks on the implementation of construction projects.