From October 27 to 29, 2021, the 29th Guangzhou Expo comprehensive elderly care service exhibition and the Fifth China (Guangzhou) International elderly care and Health Industry Expo (hereinafter referred to as "the fifth Guangzhou old age Expo") were held in the exhibition hall of China Import and export commodities fair.

As the government guidance unit of Guangzhou old age Expo, Guangzhou Civil Affairs Bureau, with the theme of "innovation, wisdom, colorful, Yikang, focus on the development of high-quality elderly care services in Guangzhou", made a wonderful appearance at the exhibition site to show Guangzhou's elderly care experience in an all-round way.

It is noteworthy that under the guidance of Guangzhou family economic check and elderly care service guidance center, the first batch of 19 star community home-based elderly care service institutions (platforms) in Guangzhou officially appeared at the Guangzhou basic elderly care service forum held at the same time of the exhibition, and many of them are street and Town Comprehensive elderly care service centers (Yikang Center). Among them, there are 4 five-star community home-based elderly care service institutions and platforms in Guangzhou.

Where does the star rating come from?

Previously, the person in charge of Guangzhou family economic check and elderly care service guidance center said in an interview with Guangzhou Daily Xinhuacheng, "Providing for the aged in their familiar environment is the aspiration of the majority of the elderly for a better life. With the deepening of aging, the elderly, disabled, living alone and other elderly people have higher expectations for professional life care, rehabilitation care, medical care and other services around, around and beside the bed. Guangzhou takes the street town comprehensive elderly care service center (Yikang Center) In order to start, actively build a '1 + n' basic elderly care service network, vigorously promote family elderly care bed services, and accelerate the construction of a high-level elderly friendly city. As of September 2021, 179 Yikang centers have been built in 176 streets and towns in Guangzhou, gradually building a one-stop multi-point community home-based elderly care service network in Guangzhou. "

However, the quantity alone can not effectively respond to the community pension needs of the elderly. Whether the service is diversified and whether the service quality is qualified is the most concerned content of the community elders.

The above person in charge disclosed that in recent years, Guangzhou has continuously promoted the improvement of the high-quality development system and mechanism of home and community elderly care services, closely woven the social network of basic elderly care services, and took the lead in launching the "guidelines for star rating of community home care service institutions in Guangzhou (trial)", and the star community home care service institutions have been selected, It is a great attempt to promote the construction of community home-based elderly care services through evaluation, "which can not only make the community elders feel at ease, but also give the organization a clear development direction, scientifically evaluate the service effectiveness, and promote the professional, brand and chain development of the organization".

What does it mean to be rated as a star?

The above person in charge disclosed that the "guidelines for star rating of community home-based elderly care service institutions in Guangzhou (for Trial Implementation)" covers the star rating index table of community home-based elderly care service institutions. In addition to pointing out the basic requirements for application and platform star rating, it also includes organization and standardization construction, financial management and sustainable development, human resource management, service provision and service effectiveness Data description of specific indicators such as smart pension, satisfaction and bonus items (public welfare participation, institutional chain, social impact, characteristic brand, Party building guidance, etc.). The full score of star rating is 1100, and the specific scores are 100, 100, 200, 500, 50, 50 and 100 respectively. The total score of five stars is above 900 points. And the organization is established by a single or joint organization of Party organizations, providing on-site care, meal support, day care, medical care, rehabilitation, spiritual comfort, temporary support, cultural entertainment, and security assistance services. The annual service times are more than 50000 or 500% of the registered residence elderly.

It is noteworthy that in the star rating index table, service provision and service effectiveness indicators have the most content, including the evaluation of specific items such as on-site life care, meal assistance, medical care, rehabilitation care, spiritual comfort and safety assistance, covering all aspects of details. Many people in the industry pointed out that "from hardware to software, from service quantity to service quality, from demand to supply, star rating has given quite a comprehensive orientation, which is undoubtedly a powerful promotion for the development of institutions." At the same time, many front-line institutions also said, "Guangzhou's elderly care service is experiencing a stage of high-quality development, and we are full of confidence in participating in elderly care service. However, the construction of community elderly care service needs time and resource accumulation, and we also look forward to more social resources being linked and more and more effective incentive mechanisms being formed."

List of star community home-based elderly care service institutions and platforms in Guangzhou

[five star community home-based elderly care service institutions and comprehensive service platform in 2021]

Guangzhou Aijia elderly care service center, Huadu District home care comprehensive service platform, Zengcheng District home care comprehensive service platform, Baiyun District Zhongluotan town home care comprehensive service platform.

[four star community home-based elderly care service institutions and comprehensive service platform in 2021]

Comprehensive home-based elderly care service platform in Xinlong Town, Huangpu District, comprehensive home-based elderly care service platform in Huangge Town, Nansha District, and comprehensive home-based elderly care service platform in meihuacun street, Yuexiu District.

[three star community home-based elderly care service institutions and comprehensive service platform in 2021]

Guangzhou Liwan District Fengyuan Family Service Center, Liwan District Fengyuan Street home care comprehensive service platform.

[2021 two-star community home-based elderly care service institutions and comprehensive service platform]

Guangzhou Hongrui Elderly Care Service Co., Ltd., Guangzhou Nansha District Kangdi intelligent health elderly care service center, Baiyun District jujingxi Street home-based elderly care comprehensive service platform, Nansha District julanhe town home-based elderly care comprehensive service platform.

[one star community home-based elderly care service institution and comprehensive service platform in 2021]

Guangdong Shanyuan social work service center, Jiangsu Yuexin elderly care industry Co., Ltd., Guangzhou Zengcheng Shanzhu social work service center, Yuexiu District Hongqiao Street home-based elderly care comprehensive service platform, Baiyun District JUNHE Street home-based elderly care comprehensive service platform, Zengcheng District Zengjiang Street home-based elderly care comprehensive service platform.

Source: Guangzhou Daily https://huacheng.gz-cmc.com/pages/2021/10/29/ccd5abf3d1b84c0d830108f349708850.html?vTime=27258543