In order to strengthen the standardization and standardization of the elderly care service industry in Guangdong Province, improve the service quality of elderly care institutions, and effectively cooperate with the implementation of the "Guidelines for the Implementation of Classification and Evaluation of Elderly Care Institutions", it is co-sponsored by the Guangdong Provincial Association of Elderly Care Services and Guangzhou Light Industry Technician College In 2020, under the situation of standardization strategy in Guangdong Province, a series of training courses for improving the service quality of elderly care institutions, skills, and De-Neng Double Training Thousand Talents Plan (Phase 1) will be held in the south of Guangzhou Light Industry Technician College on August 27-29, 2020. The campus officially opened and ended successfully. More than 150 senior care institution trainees participated in this training.

Group photo of "2020 series of training courses for improving service quality of elderly care institutions under the situation of standardization strategy in Guangdong Province, and training courses for the Thousand Talents Plan (Phase 1)"

This training is the first phase of the 2020 "Skills of a Series of Training Courses for Improving Service Quality of Elderly Care Institutions under the Situation of Standardization Strategy in Guangdong Province, and the Thousand Talents Plan for Dual Training of Virtues and Energy". In the three-day training, two days will be arranged to study in one of the organizers of this event: Guangzhou Light Industry Technician College. The third day of training will be arranged at the 4th Guangzhou Old Fair. +Visit the Expo at noon + In the afternoon combined with high-end forums, "three-in-one combined learning."

First day of training

The first lesson "<Guidelines for the Implementation of Classification and Evaluation of Senior Care Institutions> Interpretation of Evaluation Standards"

Zhang Kai, general manager of Guangdong Santai Pension Service Co., Ltd. gave the first class. He explained the new version of the standard evaluation content, standardization system, standardization working principles and tools to the trainees participating in the training on the document "Technical Specifications for Quality Evaluation of Elderly Care Institutions in Guangdong Province".

Lesson 2 "Inheritance and Application of Filial Piety Culture in Aged Care Institutions"

Chen Xue (large) and Chen Xue (small) respectively taught the second class by two senior social workers and instructors in Guangzhou elderly homes. They explained the importance of "filial piety" culture to the development of elderly care institutions from the connotation of "filial piety" culture and the evolution and inheritance of "filial piety" culture.

The third lesson "<Basic Norms of Service Safety for Elderly Care Institutions>" Standards

The third class was given by Xie Jiayu, the standardization commissioner of Guangzhou nursing homes, and Zhong Ziying, the safety and emergency management commissioner, respectively. Using relevant cases, it explained the content of the document "<Basic Norms for Service Safety in Elderly Care Institutions>" and promoted the importance of cultivating service safety awareness.

Second day of training

The fourth lesson "Guangdong Province Elderly Care Institution Quality Evaluation Technical Specifications" first round evaluation summary, evaluation experience enlightenment, case sharing

The fourth class was taught by Zheng Meng, secretary of the Guangzhou Social Welfare and Senior Service Association. Through three-year star rating data and case analysis, it is described that star rating of elderly care institutions is an important way to improve service quality, and the role of star rating to promote industry development.

Lesson 5 "Nosocomial Infection Management in Elderly Care Institutions under New Coronary Pneumonia"

Lesson 6 "Technology for Identifying Risks in Elderly Care Safety"

The fifth and sixth lectures were taught by Ling Shufen, technical director of Guangdong Excellent Social Service Evaluation Center. Through understanding of new coronary pneumonia, nosocomial infections have common problems, explaining the key points of nosocomial infection prevention and control and how to manage and control measures; Director Ling through case analysis, It described the risks of elderly care and how to prevent and control risks beforehand.

Training day three

Thematic activity area of the 4th China (Guangzhou) International Elderly Health Industry Expo

On the morning of August 29th, the third day of the training course was held in the theme activity area of the 4th China (Guangzhou) International Pension and Health Industry Expo. The course was explained by Huang Jianwen, Director of Standardization Division of Guangzhou Quality Supervision Bureau.

Lesson 7 "Standardization Strategy and Application Management"

Director Huang Jianwen mentioned: Standards determine quality. There are standards for quality. Only high standards have high quality. Whoever sets the standards has the right to speak; whoever masters the standards has the commanding heights.

Student feedback

 The training was highly praised by the trainees. They commented that the training model is good. The teaching experts have advanced and excellent theoretical level and rich practical experience in the elderly care industry. You can also visit the professional elderly health industry expo to appreciate the latest The elderly care products, services and models have benefited a lot from the trainees. They also saw their own shortcomings. They all expressed their desire to continue participating in the next training course and look forward to the start of the second training course.