In order to strengthen the standardization and standardization of the elderly care service industry in Guangdong Province, improve the service quality of elderly care institutions, and effectively cooperate with the implementation of the implementation guide for the classification and evaluation of elderly care institutions, a series of training courses on improving the service quality of elderly care institutions under the situation of standardization strategy in Guangdong Province in 2020, jointly sponsored by Guangdong elderly care service chamber of Commerce and Guangzhou Institute of light industry technicians The training course (phase I) of the dual training thousand talents plan of de Neng was officially opened and successfully concluded in the South Campus of Guangzhou light industry Technician College from August 27 to 29, 2020. More than 150 elderly care institution students participated in this training.

This training is the first phase of the "series of training courses on improving the service quality of elderly care institutions under the situation of standardization strategy in Guangdong Province, skills, morality and energy double training thousand people plan" in 2020. During the three-day training, two days are arranged for class study in Guangzhou light industry technician college, one of the organizers of the event. The third day of the training is arranged on the site of the fourth Guangzhou Old Expo, in the form of "morning study + noon visit to the Expo + afternoon combined with high-end forum".

First day of training

Lesson 1 implementation guide for grading and evaluation of elderly care institutions interpretation of evaluation standards

Zhang Kai, general manager of Guangdong Santai Elderly Care Service Co., Ltd., gave the first class. He explained the contents of the new standard evaluation, standardization system, standardization principles and tools to the trainees participating in the training.

Lesson 2 inheritance and application of filial piety culture in elderly care institutions

The second class was taught by two senior social workers and teaching supervisors of Guangzhou elderly homes, Chen Xue (big) and Chen Xue (small). They explained the importance of "filial piety" culture to the development of elderly care institutions from the connotation of "filial piety" culture and the evolution and inheritance of "filial piety" culture, and explained how to use "filial piety" culture in the social work services of elderly care institutions through cases and experience sharing.

Lesson 3 publicity and implementation of the standard of basic norms for service safety of elderly care institutions

The third class was taught by Xie Jiayu, the standardization specialist of Guangzhou elderly homes, and Zhong Ziying, the safety and emergency management specialist. Using relevant cases, this paper explains the contents of the basic norms for service safety of elderly care institutions, and advocates the importance of cultivating service safety awareness.